How long will it take to receive my order?
Regular shipping takes from 3 to 10 business days, depending on your distance from us (within the continental US). If you would like a quicker shipment, feel free to choose the Express 2 Day Shipping options.

Where do I send Returns?
Simply send your order with your order number, name, and telephone number via either UPS or insured US Mail (remember to keep you receipt and tracking number) to:

Goal Kick Soccer
411 Grand Avenue
Spencer, IA 51301

Feel free to call or write if you have any questions:
Toll Free: 877-777-7237
Phone: 712-262-8657

(We cannot be responsible for packages lost en route to our company.)

What if I want to return an item, but no longer have my invoice?
No problem, we simply need your invoice number, name or phone number to locate your original order. Simply attach your information when returning the order.

How can I return new items?
If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold in a set (i.e. warm-up pant and jacket) it must be returned as a set. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return.

How long will it take for my Return/Exchange to be processed?
Returns are usually processed within 1-3 business days after they arrive at our location.

I wish to return/exchange my order, but I don't want to be stuck without any gear while I wait for the replacement item. Can we work something out?
In order to make sure you are not left without any gear, you can place a new order for the replacement item by calling 877-777-7237. We will charge you for the order but will ship them via our ground service for free (if your order is over $50); if you want them sent via Federal Express, it will only be the additional $14.99 charge. When we receive the Return order, the charge for the original item will be credited back to your credit card. This option gets the replacement item to you the fastest.

If I receive a defective item, what is the return procedure?
Every item that we sell meets our highest standards for quality and performance. Many of the items we sell require special care because of the materials they are made of (leather, latex foam, ortho glass, performance fabrics, etc). It's our experience that through proper care and normal use almost all defects for apparel and footwear will be evident in the first 60 days after the purchase. For this reason you may return any defective item for up to 60 days after the date of purchase for an exchange or full refund. You may also notice that some non-apparel and non-footwear items have extended warranties that will of course be honored during the life of their guarantee.

We also recognize that in extreme circumstances, an item you have owned for more than 60 days, even one that does not show excessive wear or maintenance neglect, may truly be defective. Our goal is to honestly evaluate every return and make a reasonable decision on every claim. We have designed our Returns process to support a reasonable cost of doing business and avoid needless waste.